Information Collection Practices
What Basic Information Does Lang House Bed & Breakfast Collect?
“Personal Information” describes information that can be associated with a specific user and used to identify that person, such as name, email address, birthday, gender, location information, etc. You can visit the Web site to read information about our company, products, and services without telling us who you are and without revealing any personal information. In operating the Web site, Lang House Bed & Breakfast includes optional information request forms such as Newsletter subscription forms, and general contact request forms that request your name, phone number, email address, and other information to help us determine your needs related to our products and services. We use this information to send updates about our company and to contact you if requested or necessary. Depending upon your request, Lang House Bed & Breakfast may also ask for additional information, such as how you heard about us. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy the Web site. Lang House Bed & Breakfast uses the information that we collect on the Web site to contact you to further discuss your interest in our company, our services, and to send information regarding our company, such as promotions and events. This information may also be used to improve the services we provide you, to relay administrative information, and to verify login information. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. Lang House Bed & Breakfast does not share, sell, rent, or trade Personal Information with third parties for their promotional purposes.
Security and Privacy
Lang House Bed & Breakfast is not responsible for the privacy practices or the content of any other web sites to which we link. We encourage our visitors to read the privacy statements of each and every web site that they visit.
The security of your personal information is important to us. We use ResNexus for our online reservation services. More information about ResNexus can be found at www.resnexus.com. ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
Updating and Choice/Opt-Out
Visitors who request information on our Web site can review, modify and delete any Personal Information that has previously been provided to Lang House Bed & Breakfast, as well as update their profiles and unsubscribing (opting out) to avoid receiving future communications from us, by e-mailing us at firstname.lastname@example.org. We’ll reply within 30 days of receiving your request confirming any corrections or updates requested.
If you are subscribed to receive newsletter or commercial emails from us, you may send us a request to unsubscribe from receiving such emails at any time by following the unsubscribe instructions within the email. We will comply with your unsubscribe request promptly.
Notifications and One-Time E-mails
Upon successfully submitting information to us such as making a purchase, booking a reservation, entering a sweepstakes, completing a survey or any other related action where you voluntarily provide us information, we reserve the right to send you an e-mail notification (either a single message or a finite campaign) pertaining to that event where no opt-out is required.
We may post customer testimonials on the Web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
Links to Other Sites
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site, or to protect the health and safety of Lang House Bed & Breakfast’s employees or the general public
If you have any questions about this privacy statement or this web site, please contact us directly at the phone number, e-mail address, or Have An Inquiry form found at www.langhousechicago.com/contact-us.