Reservation and House Policies
Lang House Chicago is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please email or call us at least sixty (60) days prior to your arrival date to cancel your reservation.
In the unlikely event that you must cancel with less than sixty (60) days notice, shorten your stay, or check out early, please understand that we must ask you to take responsibility for your entire reservation. Reservations cancelled less than 60 days will be billed the full amount of your stay. If we can re-book, a full or partial refund will be made but a $50.00 cancellation fee will be charged.
Fifty percent (50%) of your total invoice will billed at the time your reservation is made. The remainder of your invoice will be billed on the day of your arrival.
Rates/policies are subject to change. Rates may vary during high impact periods, special events, and holidays. Tax rate is 21.4% total for both State & City taxes.
All overnight guests must be registered for security purposes. More than 16 guests on the property constitutes an event, and a contract will be required.
Special situations allow for children under 12 years old, please call to make arrangements.
Check-in: 3:00 PM – 6:00 PM.
Check-in must be arranged in advance with our Hospitality staff. Please call 773-764-9851 to schedule. Check-in is handled personally by our staff. If your plans change, please call us as soon as possible so that we may meet you at your arrival time.
Check-out: 11:00 AM.
Late check-out may be requested; additional charges will apply.
Your stay includes exclusive use of the home and surrounding property, including the front porch, and both backyard decks.
Absolutely No Smoking inside the House; however designated outdoor smoking areas are available. Please ask staff for locations. No illegal drugs allowed on premises.
No Pets. Local lodging for your beloved pets is available; please call us at 773-764-9851 for a list.
Garage parking is included in your stay, for up to two (2) vehicles. Additional street parking is free, but at times availability is limited. An affordable parking garage with 24/hour security is located just 1 1/2 blocks from Lang House Chicago.
Lost keys will be billed at $25.00 per set.
Lost garage door openers will be billed at $40.00 per item.
Additional Policies & Guidelines will be provided once you arrive. We will also go over safety information with you.
GIFT CERTIFICATE POLICIES
Gift certificates must be presented at check-in along with a valid driver’s license. Gift certificates are not transferable. Gift certificates cannot be redeemed for cash.